- Murray E. Jennex, University of San Diego, USA
Chapter II: Knowledge Fusion: A Framework For Extending The Rigor and Relevance of Knowledge Management
- Peter Keen, Nanyang Technological University, Singapore
Margaret Tan, Nanyang Technological University, Singapore
Chapter III: Tapping Tacit Knowledge
- Hazel Taylor, University of Washington, USA
Chapter IV: Advances in Knowledge Management: Mapping Ideas that Shape Practice
- Andrea Hornett, Penn State Great Valley, USA
Eric W. Stein ,Penn State Great Valley, USA
Chapter V: Knowledge Chain Activity Classes: Impacts on Competitiveness and the Importance Of Technology Support
- Clyde W. Holsapple, The University of Kentucky, USA
Kiku G. Jones, The University of Tulsa, USA
Chapter VI: Developing A Knowledge-Based Organizational Performance Model for Improving Knowledge Flows In Discontinuous Organizations
- Rahinah Ibrahim, Universiti Putra Malaysia, Malaysia
Mark Nissen, Naval Postgraduate School, USA
Chapter VII: Accountability and Ethics in Knowledge Management
- Frank Land, London School of Economics, UK
Urooj Amjad, London School of Economics, UK
Sevasti-Melissa Nolas, London School of Economics, UK
Chapter VIII: Social Capital and Knowledge Sharing in Knowledge-Based Organizations: An Empirical Study
- Chay Yue Wah, SIM University, Singapore
Thomas Menkhoff, Singapore Management University, Singapore
Benjamin Loh, Fitzwilliam College, UK
Hans-Dieter Evers, University of Bonn, Germany
Chapter IX: A Structured Method for Evaluating the Management of a Knowledge Management System Implementation
- Charlie C. Chen, Appalachian State University, USA
Rong-An Shang , Appalachian State University, USA
Albert Harris, Appalachian State University, USA
Zhi-Kai Chen, ASUSTek Computer, Inc., Taiwan
Chapter X: Towards a Consensus Knowledge Management Success Definition
- Murray E. Jennex, University of San Diego, USA
Stefan Smolnik, European Business School, Germany
David T. Croasdell, University of Nevada, Reno, USA
Chapter XI: An Evaluation of Factors that Influence the Success of Knowledge Management Practices in US Federal Agencies
- Elsa Rhoads, Pension Benefit Guaranty Corporation, USA
Kevin J. O’Sullivan, New York Institute of Technology, USA
Michael Stankosky, The George Washington University, USA
Chapter XII: Interdepartmental Knowledge Transfer Success during Information Technology Projects
- Kevin Laframboise, Concordia University, Canada
Anne-Marie Croteau, Concordia University, Canada
Anne Beaudry, Concordia University, Canada
Mantas Manovas, Concordia University, Canada
Chapter XIII: Improving KMS Acceptance: The Role Of Organizational And Individuals’ Influence
- Claudio Vitari, CETIC Università Carlo Cattaneo, Italy
Jennifer Moro, CETIC Università Carlo Cattaneo, Italy
Aurelio Ravarini, CETIC Università Carlo Cattaneo, Italy
Carlo Cattaneo, CETIC Università Carlo Cattaneo, Italy
Isabelle Bourdon, CETIC Università Carlo Cattaneo, Italy
Chapter XIV: IS Support for Knowledge Management and Firm Performance: An Empirical Study
- Michael J. Zhang, Sacred Heart University, USA
Chapter XV: Chinese Culture and Virtual Knowledge Sharing in a Multinational Corporation
- Wei Li, University of Illinois, USA
Alexandre Ardichivili, University of Minnesota, USA
Martin Maurer, University of Illinois, USA
Tim Wentling, University of Illinois, USA
Reed Stuedemann, Caterpillar University, USA
Chapter XVI: Selecting the Right Knowledge Management Tools: Software Trends and Key Evaluation Criteria
- Gilles Balmisse, KnowledgeConsult, France
Denis Meingan, KnowledgeConsult, France
Katia Passerini, New Jersey Institute of Technology, USA
Chapter XVII: Knowledge Patterns and Knowledge Refactorings for Increasing the Quality of Knowledge
- Jörg Rech, Fraunhofer Institute for Experimental Software Engineering, Germany
Björn Decker, Fraunhofer Institute for Experimental Software Engineering, Germany
Eric Ras, Fraunhofer Institute for Experimental Software Engineering, Germany
Andreas Jedlitschka, Fraunhofer Institute for Experimental Software Engineering, Germany
Raimund L. Feldmann, Fraunhofer USA, Center for Experimental Software Engineering, USA
Chapter XVIII: Knowledge Elicitation And Mapping: Ontology as an Instrument of Design and Organizational Learning
- Paul Jackson, Edith Cowan University, Australia
Ray Webster, Murdoch University, Australia
Chapter XIX: Helping to Develop Knowledge Management Systems by Using a Multi-Agent Approach
- Aurora Vizcaíno, University of Castilla-La Mancha, Spain
Juan Pablo Soto, University of Castilla-La Mancha, Spain
Javier Portillo-Rodríguez, University of Castilla-La Mancha, Spain
Mario Piattini, University of Castilla-La Mancha, Spain
Chapter XX: Adopting the Grid Computing & Semantic Web Hybrid for Global Knowledge Sharing
- Mirghani Mohamed, New York Institute of Technology, USA
Michael Stankosky, The George Washington University, USA
Vincent Ribière , Graduate School Bangkok University, Thailand
Chapter XXI: The Effect of Knowledge Process Capabilities and Knowledge Infrastructure Capabilities on Strategy Implementation Effectiveness
- Sineenad Paisittanand , Bangkok University, Thailand
L. A. Digman , University of Nebraska, USA
Sang M. Lee , University of Nebraska, USA
