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Displaying items 1 through 10 of 414
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vGOV: Remote Video Access to Government Services
The need of rural and reservation residents to receive better government services has been long-standing. In spite of the best efforts of the Social Security Administration; a vast number of Native Americans living in rural and remote areas have had their access to program information and social benefits limited by distance; economic; and cultural challenges.
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A Case of an IT-Enabled Organizational Change Intervention: The Missing Pieces
This case study documents an organizational change intervention concerning the implementation of a novel information technology at a university-owned research foundation (URF). It evidences the disparate expectations and reactions by key actors toward the change event, marking a mismatch between a new paradigm required by the new technology and existing information technology practices.
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A Case on Communication Management
When Bissantz & Company GmbH, a small software-producing company, experienced a rapid growth in 1997, the need for a strategic concept for communication activities with external partners arose.
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A Case Study of IT Chargeback in a Government Agency
This case study describes the implementation of an IT chargeback system within Nevada’s Department of Public Safety. The development and deployment of the system is explained within the context of the legislative mandates for the department. Both the benefits and the substantial number of problems introduced by the system are identified.
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A Comparative Account of Joined-up Government Initiatives in Dutch and Belgian Social Security
In this article, organizational and policy aspects of two national clearing house concepts are compared and discussed. In social security, Belgium has witnessed the emergence of the so called Cross Point Bank and the Netherlands have produced the RINIS initiative. Although both countries are rather comparable, they differ in terms of their politico-administrative structures.
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A Comparative Case Study of Knowledge Resource Utilization to Model Organizational Learning
The ability to store and manage data has not kept pace with the rapid evolution and growth of information resources. According to TechWeb.com, companies are doubling their storage capacities every year. This action is driven primarily by data warehousing and the necessity to provide instant access to data and supply-chain management. The trend does not look to be slowing.
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